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Hello {{ first name | friends}},

When I first published this post, very few people got to read, so I’ve added it to my reboot series, which will be published no more than once a month. I think this topic is worth resurfacing, because no matter what kind of discrimination you’re countering, being an advocate or ally often comes with missteps; it’s what we do after a misstep that counts…

What Happens if You Screw Up as an Ally?

Today I want to talk about messing up. It’s something we all do in this quest to be better anti-racists, and better human beings. You see, we don’t know everything, and sometimes we can tread on people’s toes without meaning to, or even say or do something really offensive. It’s practically a given that this will happen at some point in the journey, maybe even multiple times. I’m here to urge you not to give up, and to share some advice on how to handle it when it happens.

1. Acknowledge the harm done and the feedback

Remember, your intention pales into insignificance beside the impact on the person who’s affected. The first step in repairing the harm is to acknowledge the feedback they have given you and the harm they have felt. This should be immediately followed by step two.

2. Apologise, and mean it!

Say sorry and mean it. This has to be a real apology, not one with caveats, and not one that seeks to excuse. If the next word after I’m sorry is “if”, you’re already on the wrong track. Start with “I’m sorry that I” and you might give an apology the person wants to hear. A true apology acknowledges the harm and takes responsibility for it. You also have to promise not to do it again.

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Update: It’s important to try to repair the harm, in a way that works for the harmed person. Note that the harmed person may not want anything from you - or to even see your face for a while - but it’s still essential to attempt to make it right, and to accept any discomfort that comes with that. Speaking of which…

3. Release expectations of forgiveness

Release any expectations of forgiveness from the person or group you're apologizing to (they don't have to accept it, and may feel so hurt that they're not in the right space to accept it). You also have to accept that they may never look at you or feel about you the same way, depending on the harm done. Silently acknowledge their right to feel that way, and if that’s how it shakes out, move on, and do better with the next person.

4. Process what you’ve learned

If someone has taken the time to tell you they’re hurt, they want you to do better. This is where you do your own work (don’t double down by asking them to educate you) and figure out where you went wrong. Maybe you have other people you could ask if you need help with this. Consider apologising again, and saying how you will do better. If anyone’s helped you with your learning, make sure to thank or compensate them appropriately. (Emotional labour shouldn’t be free, especially NOT from Black people.)

5. Avoid doing it again

Whatever you do, don’t make the same mistake again with the same person (or preferably, not at all), otherwise they’ll assume you don’t really care and that your apology was fake. For extra credit, share what you’ve learned with others on the same journey so they can avoid the error, too.

6. Don’t give up

When kids learn to walk, they fall a lot. Accept that mistakes are part of your growth, and keep going.

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Update: I’ve certainly made mistakes and been called in before, and my aim is always to learn more and do better, so I can continue to level up as an advocate or ally. One resource I’ve found useful is the Allyship Guide by Amelie Lamont. In particular, the “boots and sandals” metaphor is a great way to think of how to respond when called in or out.

What tips would you add?

Thanks for reading,

Sharon

If you enjoyed it, please share to help others discover it. Thank you!



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Sharon’s Anti-Racism Newsletter is a reader-supported publication, if you’ve found the content useful, please support my work by upgrading to a paid subscription.

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I am an anti-racism educator and activist, Co-Founder of Mission Equality, the author of “I’m Tired of Racism”, and co-host of The Introvert Sisters podcast.

Cover image courtesy of Canva

© Sharon Hurley Hall, 2024. All Rights Reserved.

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Tina Reis1 year ago

What's worked for me sometimes is when I feel defensiveness come on, I try to talk to someone who is also trying to be an ally but not racialised, so we can discuss the situation and try to educate ourselves together, get out any feelings of defensiveness instead of burdening the BIPOC person with it.

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Sharon Hurley HallAuthor1 year ago

That's a great approach, Tina.

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Klayton Robertson2 years ago

I'm 8 years into this (unlearning the racism I was brought up with), and I still don't always get it right. All you can do is admit you were wrong and try to do better next time. And it's important to even do that if you're called out by someone you don't like, which is a lot harder. Or if it's something you really didn't want to believe about yourself. It's hard to realize you have truly offended other people, but you can resolve to do better next time.

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Klayton Robertson2 years ago

I would also say, don't assume that you're not going to screw up because you've been working on this for years. I've fallen into that trap, and realized that I really am not there yet and I'm not always going to get it right.

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Sharon Hurley HallAuthor2 years ago

Having and integrating that realisation is so helpful, Klayton. I know that myself from allyship to other communities.

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Rachel Baldes2 years ago

Agreed, excellent guidance here, I know we all make missteps and it's important not to make another one by getting overly self involved in trying to repair the damage. I hate it when I feel like I have let someone down and that's the time I have to remind myself it's not about me feeling forgiven.

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Sharon Hurley HallAuthor2 years ago

Been there too, Rachel. But it's not about our feelings in those cases.

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Linda Berberich2 years ago

Super helpful advice. I know I have screwed up before and struggled with how to correct my error instead of making things worse. You provide a solid strategy here, Sharon, thank you!

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Sharon Hurley HallAuthor2 years ago

Glad it's helpful, Linda!

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Evan Birkhead2 years ago

Sounds a lot like me. Get up, dust off, try again. Thanks for the guidance!

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Sharon Hurley HallAuthor2 years ago

I think we all go through this multiple times on an allyship journey, Evan. It's good to learn and keep going!